1 - NO SMOKING OR VAPING
Absolutely no tobacco, cannabis, liquid, etc smoking or vaping in the vehicle. Violators will be pursued for up to the full extent of Turo's $250 smoking fine. We are forced to utilize professional ozone decontamination when this occurs.
2 - TURO APP REQUIRED
In order to have access to our messages and manage your trip, you will need to have the Turo app installed on your smartphone. All communications and trip extensions are done in the app or Turo website.
3 - PETS MUST BE CRATED
Due to unknown allergies of other renters, and the fact that pet hair is a pain to remove, please crate your pets.
4 - TOLLS IN CO ARE AUTOMATED, HOV IS 3+ IN SOME EXPRESS LANES
See FAQ entries for more details. All of our vehicles come equipped with a toll transponder on the windshield. No booths to stop at or change to gather. After the trip ends, we'll check what toll roads were used and request reimbursement.
? - UNSURE ABOUT SOMETHING?
Please visit https://support.turo.com for official documentation.