I was thoroughly satisfied with the face to face pick up and return of the vehicle. Fidelis was very professional and made the transfer worth the trip. Turo has become a favorite of mine for my transportation needs for car rental!!
Honestly Sir I apologize for not refilling the car up. However your car was not in the best shape at all. First off your car didn’t start on the second day I used it. The suspension on the car needs to be replaced because the car was rubbing on the tires causing it to heat the tires up and shred the tread. I could of lost my life due to neglect. All of these things are major issues that I not once complained about and you are hassling me about minor issues that are no more than $20 to fix.
Great experience overall. I would definitely rent with this provider again. Made this trip due to a family emergency. Fidelis was very accommodating to the last minute Turo request and multiple schedule changes due to the sensitivity of the situation. Only detractor was that the car needed a wash. However, I could easily overlook that given that the trip was requested and approved one day prior to rental.