4.7

Chris

San José, California
135 tripsJoined Mar 2013
Verified info
  • Approved to drive
    Approved to drive means Chris has provided their driver’s license number and passed the Turo driver screening process.
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  • Email address
  • Phone number
  • Facebook • 99 friends
Languages
  • English, Chinese, Cantonese, Japanese
Host stats
  • Response rate
    98%
  • Response time
    12 minutes
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About Chris

Travel lover^^

Location

Reviews from guests

135 trips
Overall Rating
4.7 stars

The pics of the van look real nice but when received the van it's cleaniness was way less than satisfactory. There was a huge stain on the carpet. The be honest I wasn't sure if I even wanted to place any bags or luggage on the carpet. Or to have anyone sit there. And when picked up the van it had a half a tank. We agreed that I would fill the tank up, keep the receipt and return it with a full tank. And I would be reimbursed for the gas. Upon returning the van I contacted the host and he suggested that I just l dropped off the van leave it at at the same spot (about 1/2 tank) as when I picked up, which I did. To fill up the van was $33 but host still submitted a bill for $12.36 for gas shortage. I personally wouldn't use his service again but I wouldn't suggest that to everyone Just have a very clear understanding with host and take pictures.

Robert V.-June 15, 2019

Good experience renting from Chris.

Rishi R.-June 15, 2019

Had a great experience ! Pick up and return was really easy and the communication was great!

Evanna V.-June 9, 2019

Reviews from hosts

4 trips
Overall Rating
4 stars

bad experience with this renter . At first he reassured me to take care of the car as if his own. Then, I received a call from my insurance about an accident claim made against me . The accident occurred 4 days earlier but the renter kept quiet about it. Later I found out he let someone else drive the car which he added as a secondary driver right after the accident occurred. Also turned out that the secondary driver did not even have a valid California license. He showed me an international license from China . I tried to get out the claim by not claiming fault but it was clear my car was at fault and I was liable to repair the other car . At that point, I notified Turo who took care of all the claim the other party filed against me . Days later, I got a notice of premium increase from my car’s personal insurance. Lesson to learn to all renter don’t get cheap basic insurance . Get the premium to avoid expensive liabilities. Accident do happen, but please notify the car owner right away . Be upfront and honest when you are renting the car on behalf of someone else .

Lu H.-June 30, 2018