The car owner couldn't have made it any easier, he was wonderful. This was our first time using Turo and he made it super easy, it made us definitely want to use again!! Turo customer service when signing up was great. Signing up on browser or app was difficult but the rep sent an email, had me send documentation needed and got us started. My only complaint is... When we picked up the car said we might need couple extra hours, he said no problem just request before end time not to be charged. I extended using the link on site, nothing indicating there would be an additional charge when I signed up. Turns out it's $25.00 to extend plus a prorated amount to car owner. Not saying those couple hours weren't worth the $30.00 extra bucks, but I don't like surprises in my invoices and I was surprised when our total equaled what would have been two days with the car.
Jordon J.-October 26, 2018
Abdulrahman was extremely flexible after my plane was delayed several hours and came to pick me up at the airport at a much later time. The vehicle is as described and provided comfortable, safe transportation for myself and a group of friends.
Marilyn P.-October 18, 2018